- Cock & Ball
You may return most new, unused items within 30 days of delivery for a full refund of the item price. Custom made items are not retunable. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc.).
You should expect your refund to be processed within one week of your return being received at PaddleDaddy.
Even though your order may have had "Free Shipping" when it was sent to you, that doesn't mean that PaddleDaddy.com didn't have to pay the shipper to send it to you. In most cases, the original cost of shipping your order to you will be deducted from your refund.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.