Shipping

 

FREE SHIPPING ON ALL ORDERS OVER $35
Including
Porta-Sling Stand, Sling/Stand Combos and Fisting Bench

REDUCED RATE STANDARD SHIPPING ON ORDERS UNDER $35

Offer valid for order shipped to the USA 50 states only. All others use standard shipping quotes in shipping calculator.
Free shipping does not include Dungeon Furniture. See specific items in this category for shipping information.

Shipping Policy:

Unfortunately, shipping is expensive. We do our best to keep the costs down, but they're really out of our control. If you want more control over the choice of shipping carrier, at any time during the order process, you can click on "View Cart" in the top menu bar and then click on "Calculate Shipping and Handling" in the shopping cart to see a list of shipping options and costs. Shipping is calculated on total product weight.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Shipping to an address different than your billing address:

During the checkout process you will be prompted to either use your billing address for shipping or enter another address. IF YOU ENTER AN ADDRESS OTHER THAN YOUR BILLING ADDRESS AND USE PAYPAL FOR SHIPPING, YOU MUST MAKE SURE TO ENTER THAT SHIPPING ADDRESS INTO PAYPAL WHEN YOU PAY FOR YOUR ORDER.

Discrete Packaging:

Plain brown boxes, sometimes recycled boxes, free boxes from the US Postal Service, what ever it takes to pack your order safely and discretely. The return address on your box will say PD.

(as) Quick (as possible) Turnaround:

With the exception of the Porta-Sling Stand, Fuck Bench, Rim Seats, and the Dungeon Hardware, PaddleDaddy makes everything he sells himself. No gigantic back room full of sweaty gnomes (but maybe that could be fun!), no 3rd world factories, just one guy and his tools. I try to keep everything in stock, although sometimes you enthusiasts just buy them faster than I can make them.

Bottom line here, if I have it, I'll ship it no later than the next business day (see disclaimer in next paragraph). You'll receive an e-mail telling you when it was shipped and how to access the tracking number. If the shopper before you just purchased the last one, I'll e-mail you and let you know that I'm out of stock and the projected shipping date of your order.

One last disclaimer:

Nobody chains me to my work bench. Sometimes I just have to get out and smell the roses or take a trip on my motorcycle or do some one-on-one product testing or travel to some exotic location and peddle my wares personally at a Vendor Fair. Again, no back room full of sweaty gnomes to dutifully ship your order in my absence.

My promise: Since I am mildly addicted to e-mail, I'll probably find your order within 24 hours of it being placed and I'll zip you off an e-mail telling you when I'll be back in the shop and ready to ship your order. That's the best I can do. Besides, if I have to hire that backroom full of sweaty gnomes, the fun factor goes down and prices go up.

Lost Shipments:

Knock on wood, someday this will probably happen. For US shipments, please wait a minimum of 15 business days for your order to arrive. For foreign shipments, please wait a minimum of 30 business days. Then, if it still hasn't arrived, please e-mail me and we will work out a solution.

Shipping Damage:

All products sold are in new condition unless otherwise noted in the Sales Order. PaddleDaddy puts great care in protecting all items for shipment so that they arrive to the customer in new condition. PaddleDaddy's responsibility for damage to a shipped product does not extend beyond the point that the shipment is delivered to the shipping carrier. If your product arrives damaged, PaddleDaddy wants to know about it and, if possible will assist in providing any necessary documentation, but it is up to the customer to contact the shipping carrier and make claim for any damages.

Shipping Dungeon Furniture:

The shipping calculator will not calculate shipping on Dungeon Furniture. Check the product description for each item to see what options might be available, then use the contact form to ask for a shipping quote. 

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